Frequently Asked Questions
We have a fantastic range of activities on offer this Christmas at Rathmore Christmas Kingdom.
Here is a list of what’s included with each ticket type:
Child 1 to 13 yrs
- Take a magical tour through the kingdom watch out for the playful elves
- Meet Real live animals
- Reindeer Food Making
- Storytime and fun time with the elves
- Cookie Decorating with Mrs clause
- Meet Santa and receive a present
- Have your photo taken ( a charge applies)
- post your letter to santa at the Post House
- Christmas Shop
The time slot refers to your experience time. Please arrive at the Rathmore Christmas Kingdom at least 30 minutes before this time and arrive at The Elf station 20 minutes before this time. Because of the tight time schedule and the other families we cannot delay at all. As many slots sell out, it may not be possible to reschedule your experience to later if you are late. You are welcome to arrive earlier than 30 minutes if you wish, but no earlier than 10 am when we open. You can visit the Indoor Market at the Weekends.
Yes. Prices vary depending on whether for adults or children. Please visit our prices page for more info.
Tickets are available online, we strongly suggest that tickets are ordered online as there is limited availability and may not be available on the day. Tickets are sold on a “first come, first served” basis on the day if availability allows due to cancellations etc.
Yes. Everyone visiting the Rathmore Christmas Kingdom needs to buy a ticket. Children MUST be accompanied. The Santa experience is magical for all ages, but we do not give out presents to adults, which is why the ticket price for over 13s is cheaper. We do give adults a glass of mulled wine and a mince pie and children over 12 get a threat.
There are some group discounts available for schools and associations; please email us
The tickets are non-refundable unless you let us know 72 hours before your booked slot that you will not be able to make it. And you have the cancellation insurance. This would allow us to sell on your booking. If you do want to be refund, there will be a €5.00 charge to you.
We operate in all weathers. You are advised to wear warm and, if appropriate, waterproof clothing and footwear.
We encourage photos to be taken around the Family Christmas Event, except inside Santa’s Log Cabin, where we have professional photography with many different ways to buy your family photo as you finish your journey.
No, only guide dogs are permitted in the Christmas area’s, Market and cafe.
Our ticketing is arranged thus:
- Adult: 13 years old and above
- Child: 1 years old to 13 years old
- Toddler: Babies in arms not yet 1 year old
We have Disability parking and the Market is Wheelchair Friendly
Much of the experience is in woodland and on a upper level, with stairs.